Rate limits

Monthly parcel limits by plan and how to handle 429 responses.

Overview

Monthly parcel limits are enforced based on your subscription plan. Limits reset on the first day of each calendar month (UTC).

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Parcel limits by plan

Plan	Monthly parcels	Price
Standard	2,000	$200/month
Professional	5,000	$450/month

Each parcel returned across any endpoint counts toward your monthly limit.

Contact [e-mail] to discuss higher limits.

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429 Too Many Requests

When you exceed your monthly limit, the API returns a 429 status:

{
  "detail": "Monthly parcel limit of 2,000 reached. Upgrade your plan or wait until 2026-04-01."
}

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403 No active subscription

If your subscription has lapsed, the API returns 403:

{
  "detail": "Active subscription required to use the API"
}

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Monitoring usage

Your current usage and reset date are visible in the dashboard under Usage.

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Frequently asked questions

Do unused requests roll over? No. Limits reset to zero on the first of each month regardless of prior usage.

Can I get a higher limit? Contact [e-mail] to discuss custom arrangements.